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    Management Consultancy

    Fidelity Advisory

    A leading Tier 1 Ghanaian bank providing digital and commercial financial solutions.

    Quick facts

    Headquarters
    Accra, Ghana
    Team size
    51–200 employees
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    01About

    About Fidelity Advisory

    Fidelity Bank Ghana is a Tier 1 financial institution and national bank headquartered in Accra. Originally established in 1998 as Fidelity Discount House, the firm transitioned to a universal banking license in 2006 and has since grown into one of the largest indigenous banks in the country. The company provides a comprehensive suite of financial services including retail, corporate, and investment banking, alongside specialized management consulting and advisory services. Through its investment arm, Fidelity Securities Limited, the bank offers capital raising, securities issuance, and portfolio management. The institution is known for its aggressive digital transformation strategy, offering mobile and internet banking platforms to reach diverse market segments ranging from low-income individuals and rural communities to large corporations and SMEs. With a workforce of over 2,000 employees, the bank operates a wide branch and ATM network across Ghana and maintains an offshore banking subsidiary, Fidelity Asia Bank Limited, in Malaysia to support its international growth strategy.

    Fidelity Bank Ghana began operations in October 1998 as a discount house before obtaining a universal banking license in 2006. The bank achieved profitability within its first six months of operation and has since expanded through strategic growth and acquisitions, most notably acquiring ProCredit Savings and Loans Company Limited in 2014 to strengthen its SME and savings portfolio.

    The institution operates with a mission to deliver international standard banking value to Ghanaian stakeholders. It provides a range of credit facilities, including trade finance and overdrafts, without always requiring collateral for specific SME tiers. As a private equity-backed entity, the bank maintains a significant presence in the West African financial sector through innovation and digital-first services.

    What they do

    Fidelity Bank Ghana provides universal banking services including retail savings, corporate funding, and investment advisory. It serves a diverse clientele ranging from individual consumers and small-scale entrepreneurs to large import-driven businesses and non-resident Ghanaians.

    Products and service lines

    Boafo LoansTrade Finance LoansSemi Secured OverdraftBright Kids AccountNon-Resident Ghanaian (NRG) AccountFidelity Securities Limited Advisory

    Highlights

    • Obtained a universal banking license in June 2006.
    • Acquired ProCredit Savings and Loans Company Limited in October 2014.
    • Established Fidelity Asia Bank Limited as an offshore subsidiary in July 2012.
    • Employs over 2,086 staff members as of 2023.
    • Winner of over 60 industry awards for digital innovation and customer service.
    • Recognized as a Top 3 bank in Ghana by market standing.

    Talent and hiring

    The bank hires high-caliber professionals with diverse technical and financial expertise to support its digital transformation and retail expansion. Recruitment focuses on individuals who align with their core values of integrity, innovation, and excellence.

    Relationship ManagersTrade Finance SpecialistsInvestment AnalystsDigital Banking OfficersCredit Risk AnalystsSoftware DevelopersCustomer Service Executives
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    Funding and scale

    The bank is a Tier 1 private equity-backed institution with over 2,086 employees and has completed 8 financing rounds.

    Markets served

    GhanaMalaysia

    Customers

    • Small and Medium Scale Enterprises (SMEs)
    • Retail consumers
    • Corporate entities
    • Non-resident Ghanaians
    • Import-driven businesses
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