Outsourcing

Key facts

Team size

From 3 people

Management

Included

Markets

5 African delivery hubs

The problem

Scaling a back-office function means hiring, training, and managing people you do not have bandwidth to manage.

How CareerBuddy solves it

We recruit the pod, employ them, supervise delivery, and report on agreed service levels.

How it works

1. Step 1

   Scope

   We map the workflow and service levels.

2. Step 2

   Build

   We recruit and onboard the pod.

3. Step 3

   Run

   A team lead manages daily delivery and reporting.

Where we deliver

• NigeriaNigeria is our largest delivery market, with deep bench strength in engineering, finance, and growth roles.
• KenyaKenya combines strong English-language talent with a mature fintech and developer ecosystem.
• South AfricaSouth Africa offers senior, enterprise-ready talent across engineering, data, and professional services.
• GhanaGhana is a fast-growing support, operations, and engineering hub with strong English proficiency.
• EgyptEgypt gives you large-scale technical and multilingual support talent in a European-friendly time zone.

Industries we serve

• TechnologyWe staff product, engineering, and data teams for African and global technology companies.
• FintechCompliance-aware hiring for payments, lending, and banking infrastructure teams.
• HealthcareClinical, operations, and health-tech hiring across African markets.
• EnergyTechnical and commercial talent for energy, renewables, and infrastructure businesses.

Roles we cover

• Customer support specialist
• Operations manager
• Software engineer

Pricing and cost

Timeline

1. Week 1Scope agreed
2. Week 3Pod hired
3. Week 4Delivery live

Evidence

4,200+

Placements to date

Completed placements across five African markets.

Source: CareerBuddy internal data

200K+

Vetted professionals

Professionals in the CareerBuddy talent database.

Source: CareerBuddy internal data

Frequently asked questions