Instabug

Instabug, recently rebranded as Luciq, is a software development company specializing in agentic mobile observability. The company provides a platform designed to help mobile engineering teams detect, diagnose, and resolve issues across the application lifecycle. By leveraging a single lightweight SDK, the platform consolidates technical, visual, behavioral, and sentiment signals to provide real-time contextual insights. The company moved beyond traditional monitoring to introduce proactive AI-driven features like automated bug reporting and intelligent issue prioritization. These tools aim to bridge the gap between technical monitoring and user outcomes by providing structured, agent-ready context from device telemetry. Founded in Cairo, the company has expanded its operations to San Francisco while maintaining a significant engineering presence in Egypt. Its infrastructure currently supports billions of devices globally, serving a diverse range of customers from startups to large enterprises. The platform integrates with various development stacks including iOS, Android, React Native, and Flutter, offering features like session replays, crash reporting, and in-app user feedback to improve mobile application performance and user retention.

Founded in 2012 by Omar Gabr and Moataz Soliman during their final semester at Cairo University, the company originally gained popularity for its 'shake to report' bug feature. Over the years, it has evolved into a comprehensive mobile observability suite. The company maintains dual headquarters in Cairo, Egypt, and San Francisco, California, employing between 250 and 288 people while serving over 25,000 companies globally.

The company focuses on providing depth of visibility for mobile teams that were previously underserved compared to web developers. Its platform recently transitioned toward an agentic model, using AI agents to autonomously group duplicate reports, identify root causes, and even generate pull requests for fixes. This approach reduces manual instrumentation and enables mobile teams to focus on building features rather than managing technical debt.